Job Description Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid, and complete information by using the right methods/tools Meet personal/customer service team sales targets and call-handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; and follow up to ensure the resolution Keep records of customer interactions, process customer accounts, and file documents Follow communication procedures, guidelines, and policies Take the extra mile to engage customers. Gender: Female Minimum Education: Bachelor Career Level: Experienced Professional Minimum Experience: 2 Years Apply Before: Apr 14, 2025 https://www.rozee.pk/job/jsearch/q/all/fin/10/fpn/100